28 Apr'24
29 Apr'24
1 room, 2 guests
Hotel Mall Palace
The Mall Road, Uttarakhand | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹2,220
/ night + ₹240 tax
(202 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Housekeeping services
Lift/ Elevator
Restaurant
Parking
Airport shuttle service
Concierge desk
Check-in: After 12:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
+ ₹240 tax
/ night
₹2,220
28% off
(202 reviews)
5
55
4
86
3
30
2
10
1
16
Location
Rooms
Service
Value
Hygiene
·
AJEET KUMAR M on Jan 09, 2024
Hotel is located at mall road near roap way. I stayed in this hotel in Jan 2024 with my family , Very good experience about Hotel location , scenic view from balcony , rooms , staff services & food . However I want to share an incident that happened to me in that hotel. My daughter's health suddenly worsened at night around 4 am , I connected to the reception , One staff Manish was there , He immediately called his other staff Pooran , Even though so cold in the morning at around 5 am , Pooran took me to the doctor on two wheeler for my daughter . Really I salute to Pooran from my heart who helped me so much that night , may god give him much progress in life. However All other staffs were also very polite, well-behaved & knows how to handle their customer Overall I would recommend this hotel if you are looking for great place to stay in Mussoorie.
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·
sushilchoudhary on Aug 26, 2023
Though we had very unpleasant welcome in this hotel and bad housekeeping experience but the location of this Htl is unbeatable. I didn’t like the base category room . Their Ac rooms are good to stay It’s an average category Htl so don’t keep high expectations like a good 3 star plus treatment. Food is ok , service is all fine however housekeeping seem to be an issue . we were given a damaged towel. Hotel owner is a nice young chap who clearly understand the importance of his direct client over a referral client.
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·
Freedom49114698969 on Aug 16, 2023
"NEVER GO FOR THIS PROPERTY " Hotel rooms just look good in pictures , the bedsheets have leftover hairs on them and no cleaning done even after 2-3 requests. Washrooms are too smelly and even their furniture is old and broken The worst experience ever had in any hotel visited. Hotel staff is so arrogant and rude , ZERO hospitality, Even the owner himself is so rude that he doesn't listen to any of your problems. Don't get fooled by believing that this hotel is on mall road Walkablity of the hotel from the library chowk is around 1.5km (rickshaw cost-250) . Guests have to climb around 40-50 stairs to reach the hotel so it is very difficult for the old age citizens to get there. Hotel staff also Didn't came to pick up our luggage. A wise person would never go for this hotel.
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·
Don2009Kolkata on Aug 14, 2023
Hotel is good. Location is excellent. But service is below par. As I write, I'm still at #103 . I would point few things out. 1) The room is just beside the entrance stair. Hence, you cannot remove the curtains because of your privacy 2) Right after check-in I informed the Front Desk that the intercom in my room was not working. Not for once in last 2 days, anyone bothered to come & check. 3) You provide tea/ coffee amenities in room which is excellent. But again no suger / suger fee sachets were provided. I had to tell Front Desk yesterday. After that only I got some. Being a hotelier myself, these 3 basic errors are not acceptable to me. I've got a feeling that I faced these issues since my reservation was from an online portal ( lesser tariff than the Hotel Tariff quoted to me by mail) I'll perhaps book another hotel next time I visit Mussoorie
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parasagg28 on Aug 10, 2023
The room had a rat which tampered with our stuff n disturbed our journey So could not sleep whole night n had to change the room to another room in the middle of the night It Was a bad experience and would not really recomend it as it questions the hygiene
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CTHOTEL - Apply code to get instant discount on this hotel booking
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹240 tax
/ night
₹2,220
28% off
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹264 tax
/ night
₹2,442
28% off
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹300 tax
/ night
₹2,775
28% off
No meals included
Cancellation policy
Non-refundable
Fully-refundable
/ night
by
+ ₹360 tax
/ night
₹3,329
28% off
3.5/5
How guests rated this hotel
4.5
Location
3.5
Rooms
3.5
Service
3.5
Value
3.5
Hygiene
₹2,132
+ ₹312 tax
/ night
₹4,000
43% off
Price breakup
1 room x 1 night
₹4,000
Coupon discount
-₹468
Property discount
-₹1,400
Price after discount
₹2,132
+ ₹312 tax
3.5/5
How guests rated this hotel
4.5
Location
3.5
Rooms
3.5
Service
3.5
Value
3
Hygiene
₹1,900
+ ₹240 tax
/ night
₹2,000
4% off
Price breakup
1 room x 1 night
₹2,000
Coupon discount
-₹100
Price after discount
₹1,900
+ ₹240 tax
₹1,371
+ ₹235 tax
/ night
₹2,200
34% off
Price breakup
1 room x 1 night
₹2,200
Coupon discount
-₹587
Property discount
-₹242
Price after discount
₹1,371
+ ₹235 tax
₹3,664
+ ₹463 tax
/ night
₹5,800
34% off
Price breakup
1 room x 1 night
₹5,800
Coupon discount
-₹193
Property discount
-₹1,943
Price after discount
₹3,664
+ ₹463 tax